Pieces are made by hand so may differ slightly from photographs shown.
A range of sizes are held in stock. Please get in touch to discuss sizing as you may need a ring made to order. A plastic sizer can be posted out to you for a small fee. The lead time on 'made to order' can vary from 8 - 10 weeks depending on the piece and Jessica's current workload.
Online purchases are subject to a postage and packaging charge the price of which depends on the purchase value and the shipping address. All UK orders are insured and sent via Royal Mail Special Delivery, and for other countries couriered via FedEx or another private courier.
Due to the variety in value and scale throughout collections, deliveries will be calculated on a per order basis. Once your order is made online, Jessica will get in touch to arrange and invoice for delivery.
Delivery time varies depending on payment clearance and product availability. We endeavour to deliver within 3-10 working days within the UK, and 5-12 working days for other countries. For urgent delivery requests please contact us directly. Maximum delivery time is 8 - 10 weeks if the item has been made to order, we will inform you if that is the case. Please contact us directly to find out current stock availability if your order is more urgent than the turnaround times stated.
Orders will be dispatched using Royal Mail’s Special Delivery service. All UK orders incur a charge of £15 and above depending on the value/weight of the items ordered, and are fully insured.
Parcels will need to be signed for in person, so please state a delivery address where someone will be present to receive it. In the event that nobody is available to receive your item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection Post Office depot. A tracking number will be supplied via email when your order has been dispatched.
DELIVERIES WITHIN EUROPE:
The delivery time can take around 7 working days and once again due to value and weight variety throughout the collections this will be invoiced on a per order bases after you've made payment for the pieces.
DELIVERIES TO THE USA AND CANADA:
For deliveries to the USA and Canada we use a fully insured priority courier service. The cost for this service varies from £80 up depending on the value/weight of the pieces purchased. The total order price advertised on the website at checkout does not include import taxes. Any customs charges are the sole responsibility of the customer.
DELIVERIES TO THE REST OF THE WORLD:
For deliveries to the rest of the world we use a fully insured priority courier service. The cost for this service varies from £80 up depending on the value/weight of the pieces purchased.
Jessica Pass London cannot be held responsible for any delays caused by customs checks in the country of destination. Any customs charges and associated handling fees are the sole responsibility of the customer. A tracking number will be supplied via email when your order has been dispatched.
HOW YOUR ORDER WILL ARRIVE
Your order will be dispatched in an unbranded external envelope or box. The jewellery is packaged in a branded Jessica Pass London box, which is protected by tissue paper.
If the recipient and shipping address is different to those of the person who placed the order, we will assume that the order is a gift. If you would like a personal message to accompany any gift orders, please contact us directly.